Fenstür / Project guidance
Care, operation and installation support
Keep the right references close to the people handling, installing and using your windows and doors.
Choose the right guide.
Need help with a specific item?
Have your order number and item number ready if available. Describe what is happening, include clear photos of the complete opening and the affected detail, and tell us the project location. Avoid forcing a handle or operating a unit that appears damaged.
Ask for service or operation help →Before delivery.
Print a care and support card with a QR code →
Share the handling and installation guides with the contractor and unloading team. Confirm site access, suitable lifting equipment and protected storage with the people responsible for delivery and installation.